Stripe

Stripe bundles transactions into Payouts which is the amount paid out to your bank account.
Payout frequency is usually daily, but can be set to weekly or monthly by logging into your Stripe account (dashboard.stripe.com) and updating the Payout Frequency.

Detailed Summary Payout Breakdown:

To view Payout summary totals, one row for each event, including :
Total Payout, Entry Revenue (split by category), Merchandise Revenue (split by merchandise item), Question Revenue (split by question) and Admin Revenue.

  1. Login to your Stripe account, locate the Payout.
  2. Click on the Payout to view the transactions making up the payout.
  3. Click on the 1st and last transaction, noting the date and time
  4. In the eventplus Dashboard, select the Event Organisation (top left)
  5. Select Reports > Payout Report (Stripe) there is an online and excel version available
  6. Enter the date range. Take a minute or so on either side e.g if the 1st transaction was 08:10:15, set the From time to 08:09:00 for example.

Detailed Payout Transactions :

To view each transaction within a Payout.

  1. Login to your Stripe account, locate the Payout.
  2. Click on the Payout to view the transactions making up the payout. A list of transactions will be displayed. This may be enough for your reconciliation. If you require more detailed information, proceed with the next steps.
  3. Click on the 1st and last transaction, noting the date and time
  4. In the eventplus Dashboard, select the Event Organisation (top left)
  5. Select Reports > Transactions Reconcile Report
  6. Download the report then sort by the Transaction Date. You should be able to locate the transactions included in the Payout by date range.