Category Changes

Category Changes - Managed by the event team

Category changes can be initiated by the event team.

1. On the Registrations list, search for the relevant participant.
2. Open the registration and select “Change”

3. Choose the new category

4. Select the charge type:
- No charge
- Current price of new category (amount owing will be calculated based on the existing price for the new category LESS what was paid for the entry).
- Historic price of new category (amount owing will be calculated based on the price for the new category at the time when the registration was created LESS what was paid for the entry). This could work out cheaper if the participant entered on a cheaper pricing tier.
5. Select if there is an admin fee
6. Keep current bib number.

If the change results in an additional payment being made, the participant needs to login and make payment on the Summary page.

If the change results in a refund, click on the “Order” and process a refund.

Category Changes - Faciliated by the participant

Category changes can be setup so the participant can make their own changes and pay the difference in entry fee pricing.

Each category change combination can be setup independantly under Setup > Category Changes (or Races > Category changes for multi race events).

Setup a rule for each combination.

1. Set up the first rule.

2. Select the “From” category (or categories)

3. Select the “To” category (or categories)

The participant can login and initite their change on the “Summary” page.
If payment is owing they will be directed to the Credit Card page to make payment.